U.S. based company looking for a technical & customer service agent. You will be managing client relationships by responding to account inquiries and troubleshooting equipment errors. You will be required to answer incoming calls, make outbound calls, resolve technical issues, download equipment, fulfill customers’ service requests, and keep detailed notes.
Knowledge, Skills & Abilities:
- Detail Oriented
- Organized
- Time Management
- Strong prioritization skills
- Positive and friendly verbal communication over the phone
- Good problem-solving ability
Mô tả công việc
Quyền lợi được hưởng
- Job Types: Full-time, paid training, competitive salary, benefits: insurance, vacation…
Yêu cầu công việc
- English skills: Intermediate level
- General knowledge of Microsoft Office programs
- 5 day work week
- Work nights and some weekends (hours may vary 10pm-8am)
- General knowledge of Microsoft Office programs
- 5 day work week
- Work nights and some weekends (hours may vary 10pm-8am)
Thông tin liên hệ
- Address: Le Dinh Ly, Thach Gian, Thanh Khe Da Nang
- Contact: 090 113 8999
- Send your CV to email: career@vipsbs.com or tri@vipsbs.com
Please note: Specify 'Know the job posting at vieclamdanang.vn' when submitting your application to us. Thank you!
- Contact: 090 113 8999
- Send your CV to email: career@vipsbs.com or tri@vipsbs.com
Please note: Specify 'Know the job posting at vieclamdanang.vn' when submitting your application to us. Thank you!
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