Công ty Cổ phần Dream Viet Education (Kyna English) tuyển dụng Trợ lý học vụ

ABOUT KYNA PTE. LTD.
- Kyna Pte. Ltd. is a leading edtech company in South East Asia, backed by large venture capital firms. The Company is offering high-quality online English tutoring service for K12 students and adults with strong presence in Vietnam, Thailand and Indonesia.
- Kyna has become a trusted partner for thousands of parents and students through its high-quality content, engaging learning platforms and outstanding academic services.
- Now We are looking for Student Care Assistant (Online Part-time) to join the Team.
JOB DESCRIPTION
- Solve student support cases assigned by the Academic Officer in charge.
- Communicate with parents to update and answer inquiries about students’ progress.
- Update parents with student progress and suggest extra materials, practices if needed.
- Mark student’s extra practices, exercises or support parents, students based on their request.
- Report students’ progress and issues to the Academic Officer in charge on a daily basis.
- Based on reading, writing, speaking test results, assess students and design personalized learning paths for students to reach learning outcomes and parents’ expectations.
- Assist to monitor student’s progress and recommend personalized teaching strategies for such students to teachers and teaching assistants.
WORKING TIME & LOCATION
- Working Time: Minimum 8 shifts/week. Flexible working shift to choose from:
+ Shift A: 8h00 - 12h
+ Shift B: 1h30 - 5h30
+ Shift C: 5h30 - 9h30

BENEFIT
- Competitive salary: VND 140,000- 150,000/shift.
- Opportunity to involve in disruptive projects which may change traditional English language teaching methods
- Opportunity to learn and be exposed to new learning technology

REQUIREMENT
- Candidates who are majoring in English at Universities or have teaching experience are preferred.
OR: Academic background and qualification: University degree in English Pedagogy or University degree with teaching experience are preferred.
- Customer-oriented, student-focus mindset
- Strong office productivity level; time management ability
- Good communication skills in Vietnamese.
- Eager to learn, ambitious and energetic, team player
- Responsible, hard-working and ready to work to meet deadlines
- Attention to details is a must