Hotline: 0777519555

Customer Relationship Coordinator

Evergreen Labs

Địa điểm tuyển dụng: Quận Cẩm Lệ
Công việc đã hết hạn.

Kinh nghiệm: Từ 2 - 3 năm

Yêu cầu bằng cấp: Đại học

Yêu cầu giới tính: Không yêu cầu

Hình thức làm việc: Toàn thời gian

Chức vụ: Nhân viên

Số lượng cần tuyển: 1 người

Độ Tuổi: từ 22 đến 45 tuổi

Mô tả công việc

- Handle all B2B and B2C customers of all projects developed by Evergreen Labs
- Coordinate with the team and stakeholders for quality control, ensure products/services are delivered with good quality and on time
- Using a CRM system to manage all customer inquiries, orders, invoices, etc.
- Keeping customers updated on the latest products in order to increase sales
- Expanding the customer base by upselling and cross-selling.
- Resolving customer complaints quickly and efficiently.
- Understanding key customer individual needs and addressing them accordingly.
- Knowing your competition and strategizing accordingly.
- Writing reports analysing the customer orders, sales and leads

Quyền lợi được hưởng

- Dynamic work environment with international team
- Expand your network and work in a career where you create long-term impact
- Career development
- Leadership development
- Monthly in-house trainings
- Personnel development incl. education stipend
- Collaboration with partner projects
- Social insurance, annual leave, holidays
- Quarterly team events and annual company retreat
- 5-day work week
- Location: Danang

Yêu cầu công việc

- Advanced English and Vietnamese language skills - both written and verbal
- Prefer minimum 2-year experience in customer service
- Prefer having experience in any CRM system
- Good interpersonal, communication, problem-solving skills
- Positive attitude focused on customer satisfaction
- Motivated & open-minded
- Well organized
- Passion for making an impact
- Commitment towards job and learning
- Able to work under pressure

Thông tin liên hệ

- Nộp hồ sơ trực tiếp tại:
26 Ngô Huy Diễn, Tổ 86, Phường Hòa Xuân, Quận Cẩm Lệ, Thành phố Đà Nẵng, Việt Nam.
If interested please send your CV, cover letter to
Subject: [Job Application] Customer Relationship Coordinator - Your name.
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