Kinh nghiệm: Từ 2 - 3 năm
Yêu cầu bằng cấp: Trung cấp
Yêu cầu giới tính: Không yêu cầu
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Số lượng cần tuyển: 1 người
Mô tả công việc
- Handle of B2B and B2C customer orders of projects developed by Evergreen Labs.
- Coordinate with the team, quality control to make sure it is delivered with good quality and on time.
- Keeping customers updated on the latest products in order to increase sales
- Expanding the customer base by upselling and cross-selling.
- Resolving customer complaints quickly and efficiently.
- Understanding key customer individual needs and addressing them accordingly.
- Knowing your competition and strategizing accordingly.
- Writing reports analysing the customer service.
Quyền lợi được hưởng
- Dynamic work environment with international team
- Expand your network and work in a career where you create long-term impact
- Leadership development
- Collaboration with partner projects
- Personnel development incl. education stipend
- Social insurance, annual leave, holidays
- Quarterly team events and annual company retreat
- 5-day work week
- Career development
Yêu cầu công việc
- Advanced English and Vietnamese language skills - both written and verbal
- Prefered minimum 2-year experience in hospitality industry or customer service experience
- Good interpersonal and communication skills
- Problem-solving skills
- Maintain a positive attitude focused on customer satisfaction.
- Motivated & open-minded
- Able to work under pressure
- Well organized
Thông tin liên hệ
26 Ngô Huy Diễn, Tổ 86, Phường Hòa Xuân, Quận Cẩm Lệ, Thành phố Đà Nẵng, Việt Nam.
Điện thoại:
If interested please send your CV, cover letter to
Subject: [Job Application] Customer Relationship Coordinator - Your name.
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